Privacy Policy - Alpha Mind Power

Introduction

Alpha Mind Power ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile applications (collectively, the "Services").

Please read this privacy policy carefully. By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you:

Register for an account
Purchase meditation tracks, classes, or yatra packages
Contact us for support or inquiries
Subscribe to our newsletter or communications

This information may include:

Name and contact information (email address, phone number)
Payment and billing information
User preferences and settings
Communications with us

Automatically Collected Information

When you access our Services, we may automatically collect certain information, including:

Usage Data: Information about your interactions with our Services, including meditation tracks played, classes attended, and content accessed
Device Information: IP address, browser type, device type, and operating system
Log Data: Unidentifiable usage logs to help us improve our Services

How We Use Your Information

We collect and process your information to facilitate our Services and improve your experience. Specifically, we use your information to:

Provide, maintain, and improve our Services
Process your transactions and send related information
Send you meditation tracks, class links, and yatra information
Respond to your comments, questions, and customer service requests
Send you technical notices, updates, and support messages
Communicate with you about offerings, promotions, and news
Monitor and analyze usage patterns and trends
Personalize your experience and deliver content relevant to your interests
Detect, prevent, and address technical issues and fraudulent activity

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and store certain information. Cookies are files with a small amount of data that are stored on your device.

Types of Cookies We Use:

Essential Cookies: Necessary for the operation of our Services, including user authentication and security
Streaming Cookies: Track your video watching progress, streaming quality preferences, and playback data to provide seamless viewing experience
Performance Cookies: Help us understand how visitors interact with our Services
Preference Cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Third-Party Analytics and Services

Google Analytics

We use Google Analytics to collect and analyze information about the use of our Services. Google Analytics collects information such as how often users visit our Services, what pages they visit, and what other sites they used prior to coming to our Services. We use the information we get from Google Analytics to improve our Services.

Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and Google Privacy Policy. You can learn more about Google's practices by visiting www.google.com/policies/privacy/partners/.

Firebase (Mobile Apps)

Our mobile applications use Firebase services, including Firebase Cloud Messaging for push notifications. Firebase may collect and process certain information, including:

Device identifiers and tokens for sending notifications
App usage data and analytics
Crash reports and performance data

You can learn more about Firebase's privacy practices at firebase.google.com/support/privacy.

Mobile Applications

When you use our mobile applications, we may collect:

IP Addresses: To provide location-appropriate content and services
Usage Logs: Unidentifiable logs of app usage to improve functionality and user experience
Device Information: Device model, operating system version, and app version
Push Notification Tokens: To send you class reminders, updates, and important notifications

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Account Closure: Request closure of your account at any time
Opt-out: Unsubscribe from marketing communications
Cookie Preferences: Manage your cookie preferences through your browser settings

Account Deletion or Data Requests

To request account deletion, account closure, or to exercise any of your data rights, please contact our support team at admin@ampbackend.com. We will respond to your request within 30 days.

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Services, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: admin@ampbackend.com
Website: Contact Form